As a CPM Business Analyst, you will play a key role in understanding, building, maintaining and utilizing patient data assets/products optimally, establishing enterprise-level patient data principles, standards, and guidelines in conjunction with and on behalf of the assigned functional area or data domain business teams. You will serve as one of the key single point of contact for patient data operations, quality, and implementation of data governance. Your responsibilities will include the stewardship of patient data and to act as the subject matter expert working with patient data consumers and stakeholders on how to best manage and leverage patient data assets & Analytic products within the organization. You will also work closely with data product owners and data engineers to support the overall organizational data assets/products throughout their lifecycle.
Responsibilities
- Demonstrated experience in pharmaceutical / life sciences (preferred) or healthcare (at least) in the data areas of patient or HCP / HCO data, sales & marketing data, financial, or product data.
- Knowledge of patient master data concepts and principles (preferred in pharmaceutical manufacturing industry or clinical data management systems).
- Experience with the OneTrust Consent and Preference Management (CPM) system as a subject expert – collating, updating, and reviewing the data and processes in OneTrust system.
- Demonstrate knowledge maintaining data privacy templates in OneTrust CPM to ensure timely, appropriate assessments are issued and generated reports on the data held within OneTrust CPM.
- Provided support to the business with completing assessments, review and update the privacy assessment procedures (to reflect the privacy-by-design approach and any changes in data protection law) and overseen assessments by business owners.
- Experience with user management, including onboarding, roles and permissions, and troubleshooting; and experience creating guidance and trainings supporting / enabling independent use of OneTrust CPM system.
- Experience with data governance and management best practices, implementing data policies; troubleshooting and resolving data quality issues, and conducting data audits, or managing data access and permissions for data masters, or with data modeling, data security, data privacy, etc.
- Excellent written and verbal communication skills; ability to develop and deliver clear and concise documentation with demonstrable experience drafting technical documentation; strong skills drafting SOPs, work instructions, etc.
Ability to work effectively with a variety of stakeholders, including data stewards, IT professionals, and business leaders; ability to communicate project progress and results with stakeholders.
Experience leading a team of business analysts and demonstrate the ability to execute assignments independently; demonstrable ability to plan, execute, monitor data governance projects and to manage resources and deadlines.
Understanding of the organization’s data landscape and data management systems, the organization's business goals and objectives to identify and assess data governance risks, to develop and implement data governance solutions that meet the needs of the business.
- Ability to focus on the smaller details whilst retaining awareness of the bigger picture.
- Active certifications in OneTrust systems highly preferred.
- Technical knowledge in terms of understanding CRMs (upstream and downstream systems connected with the consents and preferences modules).
Qualifications we seek in you!
- Bachelor’s degree in computer science, information systems, or related fields business administration· Bachelors in Comp. Sci., Information Systems, Pharmacy
- Proven years’ overall work experience (mandatory) in technical and service work areas in the healthcare industry (highly preferred)
- Proven years’ experience in data gov/mgmt. or related field (mandatory)
- Lower years of experience for Master’s degree (MSc. / MTech. / M Pharma. / MBA / related) will be considered
"The approximate annual base compensation range for this position is $150,000 to $160,000. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity."
“Los Angeles, California based candidates are not eligible for this role. Danbury, CT area candidates are eligible for this role only."
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
